refund policy

Refund Policy

Returns

1- Returns policy

If you wish to return any Napi Work Wear items from an order purchase online, please communicate with us via email to contact@napiwork.com 

All returned items should not be worn or washed.

Items must still have their tags and original packaging.

All return items require a Return Authorization Number provided only by our sales team at contact@napiwork.com Please make sure the Return Authorization Number is printed neatly on the returned item shipping box. Any returned item without the Return Authorization Number with not be accepted. 

Unfortunately, products marked as final sale are non-refundable and non-exchangeable

If a purchase was made at an authorized retailer, please follow their return policy.

Any requests must be made within 10 business days of receiving your order. 

All returns may take up to 15 business days to process from the time we receive the item.

Exchanges are not currently available. Only credits for returns. 

2- Order Cancellation policy

We process online orders as soon as we confirmed the order. It is not possible to cancel after confirmation. Please take the time to review carefully your order prior to confirming your order on the checkout page. If you have any questions about your order, please free to contact us at contact@napiwork.com